Do you ship worldwide?

Yes

Where do you ship from?

China

Can I cancel or change my order?

To modify or cancel your order, you must do so within 12 hours of placing it, as we strive to expedite order processing. Requests made after this timeframe will not be accommodated. However, once you receive your order, you can return it for a full refund.

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

We offer Free USA Shipping for all orders. After a processing time of 1-3 business days, the estimated delivery is 7-14 business days.

We have full confidence in the quality and performance of our products. That's why we provide a 30-day money-back guarantee on your purchase of the PureCoolnig™ Portable Cooling Fan. If you're not entirely satisfied with your purchase within 30 days of receiving it, simply reach out to us at purecoolingsupp@gmail.com to request a refund, and we'll respond within 24 hours.